Return Policy -
In the unlikely event that your jewellery item arrives damaged or you are not entirely satisfied with the item and you want to make a return you have 28 days in which do so. Within 28 days of receiving the item, email info@ellaceydesign.co.uk for the return postal address, then pack securely and post.
Note - Earrings can not be returned.
Shipping -
All items will be sent by Royal Mail signed for delivery service. This applies to all orders within the UK. If ordering outwith the UK please email info@ellaceydesign.co.uk for the delivery charge.
Your order will be processed within 2 working days unless your order falls within, for example Christmas or other local or national holidays. You will be contacted by e-mail and advised of a new estimated delivery date.
In the unlikely event that your jewellery item arrives damaged or you are not entirely satisfied with the item and you want to make a return you have 28 days in which do so. Within 28 days of receiving the item, email info@ellaceydesign.co.uk for the return postal address, then pack securely and post.
Note - Earrings can not be returned.
Shipping -
All items will be sent by Royal Mail signed for delivery service. This applies to all orders within the UK. If ordering outwith the UK please email info@ellaceydesign.co.uk for the delivery charge.
Your order will be processed within 2 working days unless your order falls within, for example Christmas or other local or national holidays. You will be contacted by e-mail and advised of a new estimated delivery date.
